Being a Good Traveller

Being a Good Traveller

The travelling world we live in is becoming a little less patient. All you need to do is look to our neighbors to the south to see that the numbers of unruly passengers on airplanes is on the rise.

Being a good traveller does not mean you accept crappy service or if you feel you have been ripped off or taken advantage of. You still need to advocate for yourself when such incidents arise, but you can do so in a firm and respectful way to ensure you get some satisfaction.

With this in mind, we thought we would ask some of our customers what they think would be their top tips when it comes to being a good traveller, whether it is in a group tour or travelling on your own. Here is a list, in no particular order, of suggestions we received on how to get the most of your vacation, so you come home with amazing memories and more knowledgeable on the people and places you have just visited.

  1. Travel with an open mind and be polite – Canadians are known as a friendly lot, and we are recognized for this around the world. When we travel, it is an exciting and fun experience. Not many people are unhappy when they travel. It is good to have an open mind about the places we visit. It is very rarely the same as what we have at home and that is the intrigue of travel. If you want that you have at home, you stay home. Patience, respect, kindness and showing an interest in the people and places you visit will help you enjoy the experience. The people you visit are as proud of their home and where they live as we are of our home.
  2. Expect the unexpected – As a Tour Director, this happens more than you realize. We just don’t let you see us sweat. There are times when circumstances are beyond our control and we have to make adjustments. Traffic, weather, protests (it happened in Barcelona) and events occur that may make some visits and activities almost impossible. It is best to “roll with the punches” and make the most of a bad situation. Yelling at a hospitality worker who is so far down the management chain will not do anything but make the situation worse.
  3. Explore and experience – When you visit a city for the first time, you should explore and experience as much as you can. Do your research before hand to see what may interest you. Ask your Tour Director or hotel staff for safety tips if you are traveling alone or with a partner. Try new foods for the first time. Ask locals for directions if you feel you are lost. Use Google translate or download an APP if you need assistance with interpreting language. Sometimes your favorite memories are when you do get lost and you get off the beaten path and see things most tourists may not have seen.

    Mature couple planning vacation trip with map and laptop
  4. Travelling with a group – Perhaps one of the most important aspects of group travel is being on time. When we create tours, we try and fit as much in as possible and allow for free time for you to explore on your own. We create a schedule so we can maximize our time and it is a Tour Director’s dream when we have everyone onboard and we gain 5 or 10 minutes of our day. When travelling with a group and your guide or Tour Director is speaking, we would like your attention. We make a joke of it sometimes but you wouldn’t believe the number of times we give instructions and need to repeat them because someone was not paying attention. Also it can be distracting to others around you when you are talking loudly so please be considerate of other travellers and your tour leaders.

    transport, tourism, road trip and people concept – happy couple with group of happy passengers or tourists in travel bus
  5. Phone hack and data – If you travel with a cellphone, you can use it more for just taking pictures or texting. One great suggestion was to take a picture of your passport, drivers license, medication lists and emergency contacts incase you lose your originals. Also be prepared with having a battery backup and the correct adapter if travelling internationally. Most important is you have a password or facial recognition on your phone incase it gets lost or stolen. Protect your data.
  6. Packing – The old adage of “pack half as many clothes and twice as much money” rings true when travelling. You really do not need all the clothes you feel you need. You can wear outfits multiple times and if you are multiple nights in a hotel, you can hand wash small items and air dry when necessary. If you are travelling as a couple, a good tip is to put half your clothes in your other travelers’ suitcase. This will ensure that you are not stuck for what to wear of your suitcase get lost in transit.
  7. Be in the moment – Taking pictures is an important part of travel. But it is also important to be in the moment and take in the scenery of the places we visit. If you are constantly taking pictures and looking through a lens, you may miss a memory that you can capture in your mind that will stay with you forever. It could be something far away that your camera would not even pick up. It could be a smell or sound that goes with the place you are visiting. And really, how many times have we gone back and looked at our photos and had no idea what we were looking at?
  8. Rest stops – We try to schedule rest stops every 2 to 2 ½ hours. It is important to make best use of them, especially when it comes to a washroom stops. There may be a washroom on the bus but the driver may not open it, especially on European trip. You will be more comfortable onboard when you are not wondering when the next stop is going to be.

Hopefully these tips will help you get the most enjoyment from your travels. Travel is a great way to expand your knowledge of the world, appreciate what you have seen and the people you have met. You may realize we have a lot more in common than we realize. Family, friends, good food and a hearty laugh is important no matter where you live. Safe travels!

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Katlyn Aiello – Tour Administrator

“I’ve always been one to care about the little details, so being able to ensure our clients that their trip is taken care of and everything is in place so they can truly focus on living the experience they dreamed of is what drives me to do the work I do each day.”

As I’m sure most know by now, Katlyn is our Tour Administrator, and is the first person you connect with when you reach out to Target Tours. Katlyn was born and raised in Morell, PE and is a Holland College graduate with a certificate in Business Administration. Katlyn has a passion for travel, and building client relationships starting at the very first point of contact or inquiry. She pays close attention to the little details, and goes above and beyond to ensure everything is taken care of prior to departure.
In her spare time you can find her visiting with her friends and family, reading on the couch with her cat, or playing outside with her dog.

Justin MacPhee - Tour Operations Manager

“I am privileged to have the opportunity to help make other’s travel dreams a reality.”

Justin was originally part of the Target Tours team as a Tour Coordinator/Planner from 2014 to 2020 and, after a brief hiatus, he rejoined the team in 2024 as Tour Operations Manager. Justin graduated from UPEI with a major in Business Administration and a minor in Psychology and brings with him many years of experience in customer and client service. He has a love for travel, planning, and working to ensure details are taken care of.
Justin was born and raised in Montague but now resides in Charlottetown with his wife Miranda. In his spare time, Justin enjoys spending time with family and being outdoors by the water.

Lynn Dunphy

“There are many things in life to be thankful for, being able to live our dream is one that I hold close to my heart. We’ve been blessed with wonderful family and friends and the opportunity to see what lies beyond our front door.”

Lynn is the financial wizard for Target Tours. A born and bred islander, she is a Holland College graduate with Records of Achievement in Accounting Technology and Programmer/Analyst.
While Lynn keeps the finances for Target Tours in check, she also enjoys teaming up with John to host group tours on an assortment of fun-filled adventures. She really enjoys getting to know the Target Tours passengers and ensuring everyone is having a wonderful time.
As a career bookkeeper, her role in the beginning with Target Tours was a weekend job. She has spent over 35 years doing books in public and private business. In 2017 her dream became a reality, and she joined John full time in the business. This is where she belonged.
When Lynn is not adding numbers, she enjoys her golf outings, fitness, cooking and reading.
Lynn and John have two beautiful daughters, Sarah and Lindsay, son-in-law, Ben and their treasured granddaughter, Lily.

John Dunphy

“For me, watching the smiles on the faces of our passengers when they see their travel dreams come true is the biggest I am in the travel business.”

John has spent over three decades in the travel industry starting at The Travel Store (Island Travel). In 2009, he and Lynn created Target Tours from the basement of the family home in Morell, PE and built on his passion for motor coaches.

From simple day tours on PEI to more extensive tours to Europe, attention to detail and
organization combine for a memorable travel experience. John will act as Tour Director
for some of his favourite tours such as river cruises and Europe.

As well as planning tours, John sometimes travels with the group as a Tour Host making
sure all the little details are being taken care of.

John and Lynn have two beautiful daughters, Sarah and Lindsay, son-in-law, Ben and
their treasured granddaughter, Lily.